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Need assistance with product assembly?Contact our Service Support Team toll-free 800-830-2920 ext. 802. We are available from 9:00 am - 4:00 pm CST, Monday - Friday.
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Can I order a custom sized Frame System?Yes, We offer design services and can create a custom modular frame system.
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What are the steps once the Frame System arrives?In most case. Assemble framing system, Apply cement board, countertop, exterior surface, then install appliances and accessoris. We strongly recommend having a licensed Electrian and Plumber make final connections.
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What are the reasons our Framing System is recommended?Our ready to build Frame Systems are made of 6105 T5 aluminum will never rust, strong strength to weight ratio, non combustible, and they are maintenance free. Offers extraordinary flexibility in custom design like floating bars, custom design and reduced overall weight (for deck installations).
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What about outdoor television?We have several options available with outdoor entertainment in mind. With our automated TV modules your electronics get a new level of protection from outdoor envirnments. Available at the push of a button, then can be retracted into a storage compartment with a push of a button.
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How do I make gas lines safer?We strongly recommend the installation of a Automatic Timer Safety Shut-Off Valve. Timer designed to automatically shut off the flow of gas when the timer is set.
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Do i need to add ventilation?Ventilation is extremely important. Be sure to include ventilation in your design NOTE For propane the ventilation should be at the bottom of the region of Framing System as propane is a heavier than natural gas gas.
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Can an outdoor kitchen be portable?Absolutely, Our frame design allows the option to add heavy duty casters. Allowing your kitchen move freely.
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Do I need a hood?This depends on the natural cross ventilation and what you want regarding smoke in the area. Some customers have zero tolerance for smoke and others don't mind.
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What about existing columns?Our Framing Systems are built on-site and can be built around the columns.
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What about utility space for working on lines and storage?It's very important that you are able to access, gas, water lines and electrical connections. Storage should also be considered. In the design process keep this in mind. Install access doors.
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